Apparently
MarketingDragon
We don't really do marketing. Apparently this is the marketing page, so here is the honest explanation of what we do instead.

RTFM
Yes, actually use RTFM. One of the best things a software project can do is write the manual. We would rather publish enough information that somebody can solve the problem themselves. Documentation should not deliberately omit the crucial final ten percent so that somebody is forced into purchasing consulting.
TipPlease RTFM. We worked hard on it. When the manual is wrong, tell us, and we can fix the bloody manual.
Good documentation creates capable users. Capable users sometimes become customers anyway because they value the people who gave them straight answers. That is a much healthier relationship.